I recently visited Cusco, Peru and purchased a beautiful throw, specifically the Soft and Classic Lightweight Throw in Bluemoon. It was my favorite souvenir of the whole trip. It matches our living room perfectly. I love that it is incredibly soft and the baby alpaca gives it an amazing look as well as the perfect blanket for cool weather. Some months later, it accidentally got put in the wash and dried and it was damaged. I reached out to the Sol Alpaca customer service team and they were able to locate this exact blanket for me even though it said sold out on the website. They were incredibly responsive, answered all my questions, and went out of their way to find it in a store. It was shipped quickly to me in the United States and it is perfect. Thank you so much for the kind service and going above and beyond.