Al día de hoy 14 de diciembre 2023, aún no he recibido mi pedido. Gracias.
I received the red cable sweater , size small, and it is way too big. ( the sizing chart is not accurate at all) and I inquired about returning it. The company offered me a return at my cost of $70.00 (US). I wrote asking to pay the original $10 I paid to have it shipped to me but they declined saying that they subsided their shipping to the customer but the return was fully my issue and $ 70 was the best they could do!!! I have purchased several sweaters as has my husband & daughter and friends for ourselves as well as for gifts as we all love the quality of their apparel ( I even bought a coat from their store in Peru) but none of us will purchase again from Sol Alpaca as they have no customer service, they are extremely unaccommodating and it is simply too risky